Friday, October 27, 2006

The trouble with people

Confronted by powerful problem solving techniques like TRIZ, human relations can sometimes get in the way. This article explores some of the psychological factors and suggests one way to align stakeholders in the problem-solving process. Failure to take account of these human traits can denude systematic innovation methods of their potential.

You can download a PDF to read about a way to model problems from the perspective of multiple stakeholders, force them to be intellectually honest and then bring those perspectives together in a shared process of reconciliation, leading to effective solution directions that everyone can buy into.

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