While workflow, rules engines and BPM systems are proving effective at introducing new processes, the design of such processes has to be determined before they can be deployed – with or without new technology. That’s where P-TRIZ can help.
In P-TRIZ, every process model (swimlane model, BPMN diagram etc.) can be accompanied by one or more corresponding process innovation models. Where the swimlane model describes how the process should execute, the process innovation model describes how the process can be improved or re-invented.
In my second column I show how a P-TRIZ model can be used to generate an exhaustive list of re-design options. This first step in P-TRIZ is called formation.
You can download a PDF about P-TRIZ formulation.
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